Payment Policy

Payment Policy for Tingbamall.shop

Thank you for choosing Tingbamall.shop for your household and cleaning product needs. We strive to make your shopping experience as smooth as possible. Please review our payment policy below:

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience for our customers:

• Credit/Debit Cards: Visa, MasterCard, American Express, and JCB.
• Online Payment Platforms: PayPal and Alipay.
• Bank Transfers: For larger orders, bank transfers can be arranged upon request.

2. Currency

All transactions on our website are conducted in Chinese Yuan (CNY). Please note that currency conversion fees may apply if you are using a non-Chinese bank account.

3. Payment Security

Your payment information is secure with us. We use industry-standard encryption technologies to protect your personal and payment details. We are committed to ensuring that your information is safe during the transaction process.

4. Order Processing

• Once your payment is successfully processed, you will receive an order confirmation email.
• If there are any issues with your payment, our customer service team will contact you promptly to resolve the matter.

5. Payment Confirmation

Please allow up to 24 hours for payment processing. Once your payment is confirmed, we will begin processing your order for shipment.

6. Payment Issues

If you encounter any issues during the payment process (such as declined transactions or payment errors), please contact our customer service team for assistance. We are here to help you resolve any payment-related concerns.

7. Refunds

In the event of a return or cancellation, refunds will be processed back to the original payment method used for the purchase. Please refer to our Return & Refund Policy for more details.

8. Contact Us

If you have any questions or need further assistance regarding payments, please feel free to reach out:

• Email: support@tingbamall.shop

Thank you for shopping with Tingbamall.shop! We appreciate your business and look forward to serving you.