Shipping Policy
Shipping Policy
Thank you for choosing our products! We are committed to providing you with efficient shipping services. Please read the following shipping policy carefully to understand how we handle your orders and shipping.
1. Shipping Area
We currently support shipping to all cities and regions within China. No matter where you are located, we will do our best to ensure your order is delivered promptly.
2. Shipping Fees
- Standard Shipping: Shipping fees are calculated based on the weight of the order and the destination. You will see the specific shipping costs at checkout.
- Free Shipping: Orders that meet a certain amount may qualify for free shipping. Please check the specific amount on our website.
3. Processing Time
- Once you place your order and make payment, we will process your order within 1-3 business days.
- During holidays or promotional periods, processing time may be extended.
4. Shipping Time
- Standard Shipping: Generally, orders are expected to arrive within 5-10 business days. Actual delivery times may vary depending on the region, weather, and logistics conditions.
- Expedited Shipping: If you choose expedited shipping, orders are expected to arrive within 2-5 business days.
5. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. You can use this tracking number on the shipping company's website to check the status of your order.
6. Shipping Issues
If you encounter any issues during shipping (such as delays, loss, or damage), please contact us immediately. We will do our best to help you resolve the issue.
7. Address Information
Please ensure that you provide accurate shipping address and contact information when placing your order to ensure smooth delivery. If there are delays or returns due to incorrect address information, the shipping costs will be borne by you.
8. Contact Us
If you have any questions about our shipping policy or need more information, please feel free to contact us:
- Email: support@tingbamall.shop
Thank you for choosing our products. We look forward to providing you with quality service and a smooth shopping experience!
